Holiday Inn Hotel & Suites Beckley, an IHG Hotel

Upon checking in there was a menu there that indicated there was a restaurant in the hotel. When I went to order from my room I found the room telephone didn't work unable to call from room. I then used my cell phone to call down to front desk to ask for restaurants numbers they were no help. Not overly interested in me contacting the restaurant would not give me number said they were having trouble with their phones so I got frustrated and just used door dash. Work on your staff they really don't give customers service aren't interested in wether the restaurant has patrons or not. This is a nice place to stay a little pricey but good clean hotel. They also would not apply my ihg rewards number to my stay. Customer service sucks. Otherwise I would stay again. Trailer parking limited. Plugs for computer use were plentiful.

Location is perfect to travel to New River George NP. Ample restaurants and gas stations at Beckley. We loved our stay at Holiday inn, Beckley.

The property was clean and neat. All but one employee was nice but because of that employee, the trip was not as good as it should have been.

Very clean and everything was up to date. The 3 lady’s at the front desk were very friendly and made check in a breeze. Food was excellent as well. dinner and breakfast!

The suite option was great for our family of four and the free breakfast buffet in the restaurant was better than other hotels in the area. The friendly staff and easy checkout made this an excellent stay all around.